Select Viabill during checkout to pay in 4 interest free monthly instalments

Refund policy

We offer a 100% money-back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a return address and a replacement or refund as preferred.

Our Returns Policy time frame is 15 days from when an order arrives at your address.

Customers will be responsible for paying return shipping costs.
If by any means the product is not as advertised in its product description, or arrived damaged, or any other reason the customer may state that the product is unacceptable. The customer must return the said product to our headquarters in USA for inspection at : 
4283 Express Lane
Suite 6319-312
Sarasota, FL 34249

Please feel free to contact us about returns at
+1 321 222-1303(USA) / + 33 6 52 53 09 93 (EUROPE)

If you are unsatisfied with your order - please contact our support and we will do our best to help you out!
Money Back Guarantee

We want you to be 100% happy with your hair. Try your bundles! If you are not 100% happy, let us know within 15 days of receipt and we'll exchange your bundles.


Free shipping on all purchases typically arriving in 4 to 7 business days. We also offer Next Day Shipping when you need your bundles right away.


We're here to help you! Available to you via email or phone Monday through Friday 10AM - 5PM ET. Ask us about our bundles, get advice on a style, let us help you with an order, share your feedback with us.